Privacy Policy

Please read carefully the following privacy policy of Istana regarding its practices pertaining to data collection and use of your personal information obtained through this website.

Istana recognizes the importance of protecting the privacy of personal and financial information. We have instituted policies and security measures to protect your information. When you register online with Istana or use our online store, you give us your consent to process and use your personal data in accordance with this online privacy policy. This privacy policy applies to all users of this website.

Information Istana Collects

Istana collects demographic information from visitors to the website. In addition, Istana collects personal data from visitors to the website who register their information or who use the online store. Istana does not collect personally identifiable information from anyone under the age of eighteen. If you are under eighteen, please ask your parents to register and/or use the online store. Please do not submit any personal details if you are under eighteen.

Use of Information You Provide

If you give us your personal information, we will use this information to register you with our website, to administer our website services, and/or to process any orders you may place online. We will send you announcements or communications by email only if you give us your permission by submitting your personal details. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

Sharing of your information

Istana does not sell, rent or disclose our customers’ names, addresses, email addresses or other personal information to any non-Istana entity. Istana may share customer information within theIstana organization, so that you may be informed of other products that may be of interest to you. Further, in order to maintain our website and provide for customer communications, Istana contracts with selected third parties, solely for the purpose of assisting Istana in these endeavors and subject to contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding.


Istana uses appropriate security measure to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our willful failure or gross negligence.

Acceptance of privacy policy and modifications

By accessing and using the Istana website, you consent to our collection, use and disclosure of your information as described in this privacy policy. Istana reserves the right occasionally to make changes to its privacy policy or practices. You should therefore review this page from time to time.

Disclosure of content monitoring

Although Istana has no obligation to monitor any information provided to this website by its users, including information that you provide, Istana reserves the right to monitor, retain, and disclose that information if required to do so by law or in a good-faith belief that disclosure is reasonably necessary to comply with legal requirements, to respond to claims that any information violates the rights of third parties, or to protect the rights, property, or personal safety of Istana, its users, or the public.